Shipping and delivery

All orders are fulfilled within 1 business day of the order date, with the exception of pre-orders. Purchases made after 2.30 pm GMT will not be shipped out until the next business day. You will receive an email with tracking details once your order has been dispatched from our warehouse.

USA SHIPPING TIMES

Service	Cost	Delivery Time
USPS First Class	FREE (Over £50)	5-7 Days
DHL Express Service	£8	1-2 Days

EUROPEAN UNION

When available, we offer FREE duties paid shipping for all EU watch orders. That means your watch is shipped directly to your door with no extra customs fees. For watches that don't have the DDP option available, we offer Free Shipping via First Class Mail.

Service	Cost	Delivery Time
EU Standard Shipping	FREE (Over £50)	3-5 Days
DHL Express Service	£10	1-3 Days

AUSTRALIA & NEW ZEALAND

Service	Cost	Delivery Time
USPS First Class	FREE (Over £50)	6-10 Days
DHL Express Service	£20	1-3 Days

CANADA & MEXICO

Service	Cost	Delivery Time
USPS First Class	FREE (Over £50)	5-8 Days
DHL Express Service	£10	1-3 Days

REST OF THE WORLD

Service	Cost	Delivery Time
USPS First Class	FREE (Over £50)	8-15 Days
DHL Express Service	£15	1-3 Days

*Please note International shipments that are not labeled as DUTIES PAID may experience additional Customs charges such as taxes and duties. These fees are charged by the receiving government office and are the responsibility of the recipient. Parcels may experience additional delays when being processed through Customs. If you would like to know how much these charges will be prior to ordering, please contact your local customs office for import pricing.

If any issues come up regarding the shipment of your order, please shoot an email over to customersupport@timemachine.com and we will get you taken care of as quickly as possible. Once your order has been dispatched, timemachine Watches is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the courier, to monitor the delivery of your purchase. We will help you in recovering an item to the best of our abilities, but, unfortunately, we are unable to provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided. Please note, our free shipping speed is fulfilled via USPS First Class which does not require a signature. If you require a signature for delivery please select the DHL delivery option.